General terms

Gardelli gems will deliver, within Bulgaria, the jewel or precious stone you have chosen, through the services of the courier company Econt Express. The finished products available on our site will be received by you within 5 working days. When ordering jewelry, the delivery time is additionally negotiated depending on the complexity of the desired jewelry. The maximum period for making a piece of jewelry to order is 15 working days, and our company undertakes to fulfill it after concluding an assignment contract for an order. Delivery is made to the address specified by the customer. Our jewelry and gemstones will arrive in pristine condition, in beautiful and secure packaging. Customers who paid by bank transfer will also be able to receive their delivery from an Econt Express office. For jewelry and precious stones exceeding the amount of BGN 4,000, delivery is made directly by a Gardelli Gems employee.

Our jewelery and gemstones will arrive to you along with a purchase contract, also with a quality certificate accompanied by a gemological certificate of the gemstones.

Payment for all our products is made by bank transfer of 50% of the total value and upon receipt of the delivery, the rest is paid by cash on delivery to the courier. The customer receives a receipt that is part of the sales contract.

All our deliveries are free to you.

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